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Privacy Policy

SMART Valuations Pty Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all SMART Valuations Pty Ltd users and conforms to internet privacy standards.

If you have any questions or concerns regarding this statement you should contact SMART Valuations Pty Ltd on

Collection Information

In order to use the SMART Valuations Pty Ltd website, we may require information from you in order to provide the best possible service.  All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by SMART Valuations Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.

Use of Collected Information

Any details collected from SMART Valuations Pty Ltd customers are required in order to provide you with our products and/or service and a high level of customer service.  Correspondence is recorded in order to provide service references and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us.  When you enter sensitive information such as credit card numbers on our website, we encrypt that information using secure socket layer technology (SSL).  When credit card details are collected, we simply pass them on for processing as required.  We do not permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  If you have any questions about security on our website you can email us at

Access to Collected Information

If your personal information changes or if you no longer desire our services you may correct, delete or deactivate your information by emailing


If you purchase a product or service from us, we may request certain personal identifiable information from you.  You may be required to provide contact information (such as name, email and postal address) as well as financial information (such as credit card details and expiry date). We use this information for billing purposes only and to fulfil your orders.  If we have trouble processing an order, we will use this information to contact you.


SMART Valuations Pty Ltd uses personal identifiable information for essential communications, such as emails, accounts information and critical service details.  We may also use this information for other purposes, including promotional emails.  If at any time a customer wishes not to receive such correspondence, they can be removed from any mailing list by emailing us at

Third Parties

SMART Valuations Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes.  We may share your details as necessary for the third party to provide that service.  These third parties are prohibited from using your personal identifiable information for another other purpose.  SMART Valuations Pty Ltd does not share any information with third parties for any unknown or unrelated uses.


We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with judicial proceedings, court orders or legal processes served on our website.


Links on the SMART Valuations Pty Ltd website to external entities are not covered within this policy.  The terms and conditions set out in this privacy statement only cover the domain name of

Changes to privacy policy

If we decide to change our privacy policy, we will post these changes to this privacy statement, the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.  We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our homepage.

SMART Valuations Pty Ltd Security Policy

SMART Valuations Pty Ltd uses a third party online credit card transaction process.

  • Payments are fully automated with an immediate response
  • Your complete credit card number cannot be viewed by any outside party
  • All transactions are performed under 128 BIT SSL Certificate
  • All transaction data is encrypted for storage within the processing centre, further protecting your credit card data.
  • The online transaction site is an authorised third party processor.
  • The online transaction site at no time handles your funds, all monies are directly transferred from your credit card to the merchant account held by us.

Online delivery policy

After ordering online, you will receive an email confirmation from SMART Valuations Pty Ltd containing your order details (if you have provided your email address).  We will normally confirm receipt of your order within a few minutes of ordering.  If for any reason you need to contact SMART Valuations Pty Ltd in regards to an online delivery issue please email us at